Get in Touch

Have questions about Kenya tax calculations, PAYE, or our calculators? We're here to help you understand your finances better.

At topcalculator.co.ke, we're committed to helping Kenyans understand their salaries, taxes, and financial calculations. Whether you have questions about how our calculators work, need help understanding your results, want to report an issue, or have suggestions for improvements, we want to hear from you.

We respond to all inquiries within 24 hours during business days. For urgent calculation questions, our comprehensive FAQ sections on each calculator page may provide immediate answers.

Email Support

Send us an email for calculator questions, technical support, or general inquiries. We respond within 24 hours.

support@calculatorkenya.com

Available Monday - Friday, 8 AM - 6 PM EAT

Feedback & Suggestions

Help us improve topcalculator.co.ke by sharing your ideas, reporting bugs, or suggesting new calculators.

Your feedback shapes our roadmap and helps thousands of Kenyans get better financial tools.

Common Questions We Can Help With

Calculator Questions

  • How does the PAYE calculator work?
  • Why doesn't my result match my payslip?
  • How to calculate net pay from gross salary?
  • What are current KRA tax rates?

Kenya Tax System

  • Understanding PAYE tax brackets
  • NSSF, SHIF, and Housing Levy rates
  • Tax reliefs and how they're applied
  • Difference between gross and net salary

Technical Issues

  • Calculator not working properly
  • Incorrect calculation results
  • Browser compatibility issues
  • Mobile app or responsive design problems

Feature Requests

  • New calculator suggestions
  • Additional features you'd like to see
  • Educational content requests
  • Integration or API access

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours during business days

Quick Help Resources

Before Contacting Us

Many common questions are already answered on our calculator pages. Each calculator includes:

  • Detailed explanation of how calculations work
  • Step-by-step guides for using the calculator
  • Comprehensive FAQ sections with example calculations
  • Current tax rates and statutory deduction percentages
  • Links to official KRA and government sources

Calculator Pages with Guides

  • PAYE Calculator Kenya - Understanding PAYE tax and KRA tax bands
  • Net Pay Calculator Kenya - Calculating take-home pay after deductions
  • Salary Calculator Kenya - Complete salary breakdown and payslip explanation
  • Tax Calculator Kenya - Kenya income tax system and tax planning
  • Loan Calculator Kenya - EMI calculations and loan planning
  • Mortgage Calculator Kenya - Home loan affordability and mortgage planning

About Response Times

We aim to respond to all emails and contact form submissions within 24 hours during business days (Monday-Friday, 8 AM - 6 PM EAT). For technical issues affecting calculator accuracy, we prioritize these and typically respond within a few hours.

If you need immediate answers about how calculations work or current tax rates, please check the comprehensive guides and FAQ sections on our calculator pages first. They contain detailed explanations and example calculations that may answer your question instantly.